IT Manager at Amara Group Myanmar

Core Expertise


-Server Administration: Proficient in managing and overseeing Pfsense and Windows Active Directory (AD) server environments for optimized performance and security.

-Budget & Resource Management: Skilled in budget preparation, resource allocation, and controlling
IT expenditures to ensure cost-efficiency and alignment with organizational goals.

-Customer Support & Satisfaction: Adept at addressing and resolving customer concerns promptly, maintaining high satisfaction levels and operational continuity.

-Vendor Coordination: Experienced in liaising with vendors to ensure the seamless operation of critical systems, including Guest Internet, Property Management System (PMS), and Point of Sales (POS) systems.

-Technical Troubleshooting: Expertise in diagnosing and resolving hardware and software issues to minimize downtime and disruptions.

-Network Design & Implementation: Proven ability to design and implement robust network infrastructures, including cabling, wireless network access points, Layer 2 network switches, and firewalls, ensuring scalable and secure connectivity.


Key Achievements

-Successfully administered Pfsense and AD environments, enhancing network security and reliability.

-Delivered budget and resource strategies that optimized IT expenditures and resource utilization.

-Streamlined operations through effective vendor coordination, resulting in uninterrupted system performance.

-Implemented efficient troubleshooting protocols, significantly reducing downtime for hardware and software systems.

-Designed and deployed network infrastructures that supported organizational growth and enhanced user experience.

Technical Skills

-Server Administration: Pfsense, Windows Active Directory

-Network Infrastructure: Design and deployment of network cabling, wireless networks, Layer 2 switches, and firewalls

-IT Systems Management: PMS, POS, and Guest Internet systems

-Budget & Resource Control: IT expense management and resource optimization

-Problem-Solving: Expert troubleshooting for hardware and software issues